RoboRocker Support

Documentation

Support for the RoboRocker™

Operators Manual

FAQs

RoboRocker™ FAQs

Specifications

Will the RoboRocker work with different voltages (in different countries)?

Yes. The RoboRocker uses 24V DC supplied by a small external power supply that plugs into a wall outlet. Next Advance will supply the appropriate power supply for the local power and wall outlet configuration.

How many well plates can the RoboRocker hold?

Well plates can be stacked. For example, the RoboRocker that has places for 4 well plates can hold 16 if they are stacked 4 high. Likewise for the stacking trays.

Can the RoboRocker hold labware other than well plates?

Yes, the well plate partition guide can be removed.

What is the maximum load?

The RoboRocker is designed to be used with well plates and light loads.

What is the range for the tilt angle?

The platform can tilt as much as ±30°.

What is the rocking rate?

The RoboRocker is designed for tilt angle control, not for rocking quickly. Please look at our Infinity Rocker.

Can I use these rockers in incubators or cold rooms?

Our rockers can operate in incubators or cold rooms (down to 4°C) if the temperature is kept constant and the humidity is not excessive. Temperature swings which cause condensation will damage the electronics and void the warranty.

Maintenance

Can I clean the rubber mat?

Yes. You can remove the rubber mat from the platform and clean it with soap and water. Let it dry before placing it back on the platform.

Specifications

Specifications

Well plate positions Stacking Tray
(sold separately)
RoboRocker™ 2X2
IR102-2X2
4 positions
well plates can be stacked
STR102-2X2
4 additional well plate positions
RoboRocker™ 3X2
IR102-3X2
6 positions
well plates can be stacked
STR102-3X2
6 additional well plate positions

 

Power: 24V DC
Tilt Range: +/- 30 degrees
Temperature range 4°C to 40°C (warning: rapid temperature changes may cause condensation and void the warranty). The RoboRocker may be used in a CO2 incubator.
Mats: Textured neoprene rubber

Troubleshooting

Troubleshooting

If the unit is not turning on…

Check that the rocker is plugged in and that the power switch on the front of the instrument is turned on.If the unit still doesn’t turn on, shut the system off for 15 minutes to allow the electronics to reset. If the rocker does not turn on after this period, contact customer service.

If rocking stops intermittently…

Check that the rocker is not overloaded with too much weight. If it is not, the brushes in the motor of the Next Rocker may be worn out. We can refurbish the rocker for you, or if you have someone with excellent mechanical skills, you can order a motor or brushes from us (call or email us for more information) and replace it yourself.

If rocking motion is uneven…

Check that the rocker is not overloaded with too much weight and that the weight is distributed evenly across the rocker tray. If weight distribution does not appear to be the issue, the angle adjustment screw may need to be tightened. Check the back of the instrument to find the screw located on the cam.

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